Have you ever received a Facebook friend request from someone who is already your friend? Or have you received an inappropriate link from someone who is a friend? Solving the problem can be frustrating and time-consuming if it is your account that is the one sending out these messages.
Here are several things to know and do to help protect your Facebook account:1) When friends begin telling you they received another friend request from you, look for a duplicate Facebook account that someone has created using your information. Your account has not been hacked but has been cloned using information gleaned from your "real" account. If you or your friends can locate that account, report it to Facebook. https://www.facebook.com/help/306643639690823/
2) If you believe your account has been hacked (someone has figured out your username and password) rather than cloned, change your password the minute you become aware of the problem.
3) Consider turning on two-factor authentication for your Facebook account. This adds an extra layer of of security; it is not foolproof but does make it more difficult for someone (a hacker) to access your Facebook account, The process is clearly explained in this video, and although the example is demonstrated on a computer, two-factor authentication can also be set up using your mobile device. https://www.youtube.com/watch?v=WWcOzk6-VTg
Using online technology requires responsibility on our part to keep our personal information as secure as we can. Learning all we can about ways to stay safe can be time-consuming but are well worth the effort and time.
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