Want to talk to a real live human?

Do you ever get irritated working your way through a series of computer robot questions on the phone when you already know that you need to talk with a human to resolve the problem or answer your question?  The next time you have to call Customer Service and this happens you might try one of the tips below to get a quicker transfer to a real live person:

1)  Say one of these things:
"Agent"
"Representative"
"Human"

2) Or press the 0 (zero) key on your phone multiple times.  Sometimes that triggers a transfer to a human.

These tips aren't foolproof but have worked more often than not for me. Give them a try!

This will be the last Tuesday Tech Tip for 2020.... UNLESS I stumble across a tip you need before the first of the year.  Otherwise, plan on receiving the next email on Tuesday, January 5.